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Houzz Reviews about
South Carolina Pool Builder
Crystal Pools LLC


Best of Houzz 2017 - Client Satisfaction
"This professional was rated at the highest level for client satisfaction by the Houzz community."
Awarded on January 13, 2017


Best of Houzz 2016 - Client Satisfaction
"This professional was rated at the highest level for client satisfaction by the Houzz community."
Awarded on January 11, 2016


Recommended on Houzz
"The Houzz Community recommends this professional."
Awarded on October 7, 2015


Houzz 500
"The Houzz community has saved your photos to their idea books 500 or more times! "
Awarded on August 25, 2016

Posted Feb. 2016 by vamaxco

Crystal Pools was very professional from the start of this project to the finish. They completely resurfaced my gunite pool and replaced the tile and redid a small part of the coping. This job was a big project. Their workmen worked hard and were respectful of the rest of my yard which I appreciated. The finished job met all of my expectations and I'm looking forward to warm weather so I can enjoy their hard work.

Posted Nov. 2015 by austin_boone1

Crystal Pools has been and will continue to be the best decision I've made in regards to the addition of a pool to our home...Ali came to our home and created the design of our dreams and has been extremely gracious towards us thru this process...I am very grateful for Crystal Pools. I have my estimate and am working to get the financing so we can get started....woo hooo

Posted Oct. 2015 by glorianurs

We used Crystal Pools almost four years ago to renovate & repair our pool. John Rogers was our contact and he was very consultative & accessible. He has continued to stay in touch to offer help & advice. Everyone at the store, Cary, Ali, & Paul are all very helpful & responsive.

I recommend Crystal Pools for all your pool needs & questions.

Gloria Apple

Posted Oct. 2015 by mcclendonm

Crystal Pools LLC remodeled our 24 year-old pool and decking that needed an update and was leaking. We are very pleased with the finished result which is easier to maintain and gorgeous. We enjoyed working with Ali and crew of Paul, David, Boo and Kerry. Ali had great ideas for the pool, decking, and the landscaping. The estimate was very detailed compared to other estimates we received. She listened to our wants and needs and we were able to include additions along the way.

Ali continuously monitored the work throughout the process and changes were made when necessary. She let us know what to expect and when a major activity would take place. She and Kerry always responded to calls, emails and texts. The crew were able to make contact with her if a problem or question needed a quick response. The remodel took as long as expected and was ready by swimming season.

Because of the inconsistent estimates it was difficult to compare the amount we paid for the remodel. We feel the remodel is worth the amount we paid.

Ali is proud of her company and it shows in her work ethic and customer service. The new pool, decking, landscaping beds, and paver sidewalks create our own tropical oasis in Columbia. Thank you Crystal Pools!

Posted Oct. 2015 by ellashuler

It was a joy working with the professionals at Crystal Pools. John worked with my vision of what I wanted to do and directed me to the products to achieve my dream. My back yard is a tropical paradise!

Posted Oct. 2015 by archkingsley

Good outfit. Wish I had more thought and critical input on the design. The work is topnotch. I like all of the people I dealt with.

Posted Sept. 2015 by stevenb842

I cannot describe how well Crystal Pools provided us with the most beautiful pool we could have ever imagined. From the initial planning and design through the construction and installation we received the most professional individualized efficient and friendly support and have now enjoyed a trouble free pool for over 4 years now. We would highly recommend them to anyone.

Posted Sept. 2015 by Angela Rogers

My husband and I hired Crystal Pools to design and build our backyard pool and spa with waterfall. The owner of Crystal Pools worked with us step by step on the design of our pool and spa. It is absolutely gorgeous!!! We have many guests rave about our pool and we could not happier with the final product! I would highly recommend Crystal Pools if you want a spectacular, high end swimming pool and spa!

Ali Felschow Verified by the Watershape University
SWD Registered Genesis Society of Watershape Designers
SWD Registered Genesis Society of Watershape Designers